concepcion door warranty



LIMITED WARRANTY -- CREST ALAMO™ DOORS

CREST DOORS (“Crest”) warrants, subject to the conditions and restrictions contained below, that each Crest Alamo™ door manufactured by Crest shall be free from defects in materials or workmanship for a period of ten (10) years from the date of initial purchase from Crest. This warranty applies to the door leaf only and not to the frame system in which it may be installed.

This warranty extends to the original purchaser. The term "original purchaser" as used in this warranty means the contractor/distributor/purchaser and the initial owner of the structure into which the product is installed. This warranty is not assignable or transferable. The original purchaser is responsible to assure that the initial owner of the structure into which the product is installed receives a copy of this warranty. The failure to provide the owner with this warranty will not subject Crest to any express or implied warranties, liabilities or remedies in excess of those provided herein. This limited warranty is not applicable outside the United States of America.

Should a Crest Alamo door be proven to be defective during the warranty period, the buyer's remedies will be limited to the following at Crest’s option: (1) repair of the defective door, (2) replacement of the defective door; or (3) reimbursement of the price paid to Crest for the purchase of the door. These remedies are the only remedies available for breach of warranty or any other legal theory. In no event shall Crest be responsible for installation, repainting, refinishing or similar activities connected with the replacement of the door. Repair or replacement of any replacement door is warranted for ninety (90) days or for the remainder of the initial warranty period, whichever period is longer.

If the claimed defect is warping, Crest reserves the right to defer remedy of the defect for a period up to twelve (12) months from the date the door was installed since a temporary warp condition may occur as the door adjusts to local humidity and temperature conditions. This deferral will not be counted against the ten (10) year warranty period.

The remedies mentioned herein are valid only when products covered by this warranty are properly installed, finished and maintained. There are additional exclusions that apply to Crest Alamo doors contained in the Alamo Door Installation, Care and Maintenance Instructions. If you have not received a copy of the Installation, Care and Maintenance Instructions, please contact Crest for a copy of this publication. Crest will not be liable for product which has been damaged by (1) accident, mishandling, or improper use, (2) negligent operation, (3) improper installation or maintenance, (4) fire, flood, earthquake, storm, tornado, acts of nature, or any other cause beyond the control of Crest; (5) any products, components or parts not manufactured by Crest; (6) defects caused by failure to provide a suitable installation environment for the product; (7) use of the product for purposes other than those for which it was designed; (8) unauthorized attachments or modifications; or (9) any other abuse or misuse by the original purchaser or subsequent user. All disclaimers and exclusions contained herein apply under all conditions.

THIS WARRANTY SETS FORTH CREST’S MAXIMUM LIABILITY FOR ITS ALAMO DOOR. CREST SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER SHALL BE AS SPECIFIED ABOVE. CREST SHALL IN NO EVENT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, HOWEVER OCCASIONED, WHETHER BY NEGLIGENCE OR OTHERWISE. CREST MAKES NO OTHER WARRANTY OR GUARANTEE, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE ORIGINAL PURCHASER OR TO ANY SUBSEQUENT USER OF THE DOOR, EXCEPT AS EXPRESSLY CONTAINED HEREIN. THE REMEDIES CONTAINED HEREIN SHALL BE SOLE AND EXCLUSIVE. IN THE EVENT APPLICABLE LAW PRECLUDES EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, THE DURATION OF ANY SUCH WARRANTIES SHALL BE NO LONGER THAN, AND THE TIME AND MANNER OF PRESENTING ANY CLAIM THEREON SHALL BE THE SAME AS, THAT PROVIDED IN THE EXPRESS WARRANTY STATED HEREIN.

No distributor, dealer or representative of Crest has the authority to change or modify this warranty, either orally or in writing, in any respect. Any attempt to change and/or modify this warranty by a distributor, dealer, or representative of Crest will be without legal effect.

To initiate a claim under this warranty, contact the distributor or contractor from whom you purchased your Crest Alamo Door. If no corrective action has been taken within a reasonable time, write to: Crest Doors, Attention: Warranty Claims, 157 Humble Ave., San Antonio, Texas 78225. Your written communication must (a) identify the product that is involved, the date and place of purchase, and the original purchase price if known; (b) describe completely what the claimed defect is (photographs or sketches are helpful); (c) identify yourself and those persons who have already been contacted and state what attempts have been made to correct the problem; (d) give the address where the defective product can be inspected; and (e) give a phone number where you can be reached. Upon receiving any such notice of claim, Crest will investigate the claim and take appropriate action.

This warranty allocates the risk of product failure among Crest, purchasers and ultimate users of Crest Alamo doors. This allocation is recognized by and reflected in the price of the goods. The original purchaser of this product acknowledges that it has read this warranty, understands it and is bound by its terms.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages and/or the limitation on how long an implied warranty lasts, so the above limitations and/or exclusions may not apply. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.